Your Privacy Matters to Us
At Viper Eye, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Statement outlines our practices regarding the collection, use, and protection of your information.
1. Information We Collect
We may collect and process the following information about you:
- Personal Information: Name, address, phone number, email address, payment information.
- Account Information: Username, password, purchase history, preferences.
- Technical Information: IP address, browser type, operating system, and browsing activity on our site.
- Cookies and Tracking Technologies: To enhance your shopping experience and collect data about how you use our site.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including sending order confirmations and delivery updates.
- Provide customer service and support.
- Personalise your shopping experience and recommend products.
- Communicate with you about promotions, offers, and updates (you can opt-out at any time).
- Improve our website, products, and services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Companies that provide services on our behalf, such as payment processing, shipping, and marketing.
- Legal Requirements: When required by law or to protect the rights, property, or safety of Viper Eye, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.
4. Data Security
We implement a variety of security measures to protect your personal information. These measures include:
- Using secure servers and encryption technologies.
- Restricting access to personal information to authorized employees and service providers.
- Regularly reviewing our security practices to protect against unauthorised access, alteration, disclosure, or destruction of your information.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information for marketing purposes.
- Withdraw your consent to our use of your personal information at any time.
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control the use of cookies through your browser settings.
7. Changes to Our Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please review this Privacy Statement periodically for any updates or changes.
Terms and Conditions
These terms and conditions outline the rules and regulations for the use of Viper Eye's website, located at viper-eye.com.
1. Acceptance of Terms
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Viper Eye's website if you do not accept all the terms and conditions stated on this page.
2. Use of the Website
- You must be at least 18 years of age to use this website.
- You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
- You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
3. Products and Services
- All products and services available on this website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
- We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
- We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
4. Orders and Payment
- By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
- We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
- Prices for our products are subject to change without notice.
5. Shipping and Delivery
- Shipping costs will be calculated and displayed at checkout. Delivery times are estimates and commence from the date of shipping, rather than the date of order.
- We are not responsible for delays caused by customs clearance or other import processes.
6. Returns and Refunds
- Our return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Please refer to our Returns page for more details.
7. Intellectual Property
- Unless otherwise stated, Viper Eye and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved.
- You may view and/or print pages from viper-eye.com for your own personal use subject to restrictions set in these terms and conditions.
8. Limitation of Liability
- In no event shall Viper Eye, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this website, whether such liability is under contract, tort, or otherwise, and Viper Eye, including its officers, directors, and employees, shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.
9. Indemnification
- You hereby indemnify to the fullest extent Viper Eye from and against any and all liabilities, costs, demands, causes of action, damages, and expenses (including reasonable attorney's fees) arising out of or in any way related to your breach of any of the provisions of these Terms.
10. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Victoria, Australia, for the resolution of any disputes.
11. Changes to Terms
- We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
12. Contact Information
- If you have any questions about these Terms, please contact us at:
Viper Eye
[email protected]
Thank you for shopping with Viper Eye!